Shipping policy


Shipping Policy

Last Updated: 22/01/2025

Welcome to Lux or Bliss. This Shipping Policy outlines the terms and conditions governing the shipping of products purchased through our website. Please read this policy carefully before placing an order with us.

1. Shipping Methods and Delivery

• We offer multiple shipping methods for your convenience. Shipping options and estimated delivery times will be presented during the checkout process.
• Delivery times are approximate and may vary based on factors such as product availability, destination, and carrier performance. We do not guarantee delivery dates.

2. Shipping Costs

• We offer free shipping promotions.

3. Order Processing Time

• Orders are typically processed within 2 business days after payment is received. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

4. Shipping Destinations

• We currently ship to most countries. If your location is not included in this list, please contact us for shipping options.

5. Order Tracking

• You will receive a shipping confirmation email with a tracking number once your order has been dispatched. You can use this tracking number to monitor the status of your shipment.

6. Lost or Damaged Items

• In the event that your order is lost or arrives damaged, please contact our customer support team immediately. We will work with you to resolve the issue and, if necessary, initiate a claim with the carrier.

7. Customs and Duties

• International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient. Please check with your local customs office for information on any additional fees that may apply.

8. Shipping Policy Changes

• We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@luxorbliss.com.